Zzz Yanagi Figure - Limiepie Series - Image 2

Zzz Yanagi Figure - Limiepie Series - Image 3

Zzz Yanagi Figure – LIMIEPIE Series

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Character	Yanagi

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Zzz Yanagi Figure - LIMIEPIE Series

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FAQs

If you have any questions, feel free to contact us directly. support@zzzmerch.com

First of all, to my knowledge, there isn't an official store for ZZZ products outside of mainland China. Therefore, the "official store" you see may just be a claim from the seller.

As for the prices, while the products we sell on our website are all official ZZZ merchandise, we generally do not engage in marketing, which keeps our costs lower. The price you see is after we add a reasonable purchasing fee, along with procurement and shipping costs. Since there are only two of us and we don't do any advertising, our costs are relatively low.

Below is a breakdown of how tariff fees apply to your purchase:

Current Tariff Fee Structure
- An 8% flat tariff fee is automatically added to all orders shipping to the U.S.
- This fee is not included in the listed product prices and appears only during checkout.
Tariff Calculation & Payment Timing
- The tariff amount is calculated based on the rate at the time you place your order.
- We cannot guarantee future tariff rates (e.g., if the 8% rate increases).
Protection Against Future Rate Increases
- You only pay the tariff fee calculated during checkout, even if rates rise afterward.
- No hidden charges: If tariffs increase after your purchase, we will cover the difference. You will never be asked to pay extra.

All our prices are USD prices and the currency used is US Dollars. However we support Visa, MasterCard credit card payments and Paypal payments, the currency will be converted automatically.

There are generally two reasons for this. First, certain products are not listed due to shipping restrictions. Second, we do not offer items that are part of exclusive collaborations or limited releases.
If you have a specific item in mind, we can assist with personal purchasing. Please contact us via email for more information.ntent.

If you placed an order for in-stock items, please contact us via email within 24 hours of placing the order and provide the following information:
[Order Number]
[Name]
[Correct Shipping Address]
[Phone Number]
[Email]

Don't worry about ordering pre-order items and non-pre-order items at the same time affecting your shipment. As long as the price of the non-pre-order items you bought is more than 30 USD, we will package and ship them separately for you.

We have noticed that some users are concerned about the collection time being too long and worry about exceeding the refund period. You can rest assured that PayPal offers a refund period of 180 days, and for pre-order items, the waiting time is usually not as long, except for collectible figurines. Before we ship your order, you can contact us at any time for a refund. As a fellow gamer myself, I would be happy to keep any undelivered items as part of my own collection.

Delivery time = processing time + stock arrival time + shipping time

Stock arrival time is the main waiting period. This includes official merchandise pre-orders, which typically take around 90 days for delivery.

Once all your ordered products have arrived at our warehouse, they will be shipped together. You will receive an email notification once the shipment is dispatched. The estimated delivery time from the warehouse to your location is approximately 5 to 15 days.
Asia: 5-10 days
Europe:10-15 days
North America: 5-15 days
South America: 12-20 days
Oceania: 7-15 days

Ritz

Verified owner

5/5

Looks exactly as pictured and arrived in perfect condition!

8 months ago

Zzz Acrylic Insert - Mindscape Cinema Series

Ritz

Verified owner

5/5

It arrived in perfect condition and would from buy here again!

8 months ago

Zzz Reflective Badge - Mindscape Cinema Series

agony

Verified owner

5/5

Arrived as expected! It was sweet for the seller to add a happy Halloween when I ordered it during that season. It came and was how I wished it is, very accurate and the material is very good and expected. Very happy with the purchase and would highly recommend!!

12 months ago

Illustration Series Badge - Obol Squad

Emma

Reviewer

5/5

I got it!! IT’S SO COOL arrived safe. Super recomended!

1 year ago

Zzz GaN Charger - Rapid Power

Emma

Reviewer

5/5

I got it!! IT’S SO COOL arrived safe. Super recomended!

1 year ago

Zzz Bangboo Light Socket Set - Rapid Power

Tom

Reviewer

5/5

I bought this a while ago but forgot to leave a review so here it is, it came quickly (well within two weeks of ordering) and was well packaged and in perfect condition. I bought quite a lot of stuff from here and I would 100% recommend it for official ZZZ merch!

2 years ago

Zzz Cinema Acrylic pendant - Sons of Calydon

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